How school leaders treat teachers can make or break academic performance

How school leaders treat teachers can make or break academic performance
Hillary Muhalya, education writer, who argues that school leaders must treat teachers with dignity, recognise their contributions and balance professional support with accountability to improve academic performance and strengthen CBE implementation.
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The search for better academic performance in Kenyan schools may require school leaders to look beyond examination targets, classroom supervision and curriculum coverage to an equally important factor: how teachers are treated.

A school can have qualified teachers, adequate learning materials and ambitious performance targets, yet struggle to achieve its full potential if the working environment undermines staff morale, professional confidence and teamwork.

Conversely, when teachers are treated with dignity, supported in their work and recognised for their contribution, they are better placed to invest their energy, creativity and professional skills in improving learning outcomes.

This places the relationship between school leadership and teacher motivation at the centre of discussions about school effectiveness, particularly as institutions implement Competency-Based Education (CBE), which demands greater learner engagement, practical learning, assessment and individual support.

The argument is straightforward: how school leaders treat teachers can influence how teachers approach their work, how learners experience instruction and how effectively a school pursues its educational goals.

Teacher morale begins in the staffroom

The staffroom is more than a place where teachers prepare lessons, mark learners' work and discuss administrative matters. It is also where the school's leadership culture becomes visible.

Fair allocation of duties, open communication, professional respect and participation in decision-making can strengthen teachers' sense of belonging. Where teachers feel heard and trusted, they are more likely to take responsibility for school programmes and contribute ideas towards solving institutional challenges.

However, persistent favouritism, public humiliation, inconsistent decisions and leadership that relies excessively on threats can weaken professional relationships. Such practices may discourage initiative, reduce collaboration and create an atmosphere in which teachers concentrate on avoiding criticism rather than improving their practice.

For headteachers and principals, the challenge is to create a working environment that combines professional discipline with human understanding.

Passionate leadership is not about being popular with every member of staff. It is about recognising teachers as professionals, treating them fairly and ensuring that administrative authority is exercised responsibly.
 The link between teacher motivation and classroom performance

The effects of school leadership can eventually become visible in the classroom.

Teachers who feel supported are better positioned to prepare lessons thoroughly, experiment with appropriate teaching methods, identify learning difficulties and provide additional assistance to learners who need it.

They may also be more willing to collaborate with colleagues, share instructional materials and seek professional guidance when confronted with difficult teaching situations.

By contrast, low morale can make an already demanding profession more difficult. Heavy workloads, inadequate resources, limited recognition and strained relationships with supervisors may leave teachers with less capacity or motivation to pursue improvements beyond their immediate obligations.

This does not mean that a teacher's attitude alone determines learners' achievement. Academic outcomes also depend on learner attendance, parental involvement, socioeconomic circumstances, school resources, class sizes and the quality of curriculum implementation.

Nevertheless, teacher motivation remains an important part of the environment in which learning takes place.

For school leaders, the practical lesson is that improving performance should involve not only monitoring results but also examining the conditions under which teachers are expected to deliver them.

Passionate leadership must go beyond examination targets

In some school environments, leadership is judged largely by examination results, syllabus coverage and the ability to meet administrative deadlines.

Although these responsibilities are important, a narrow concentration on targets can overlook the human factors that sustain teaching and learning.

Passionate leadership takes a broader view. It recognises that performance improves when teachers understand institutional goals, receive appropriate professional support and have the confidence to raise challenges without fear of humiliation.

A headteacher or principal can demonstrate this approach by holding constructive staff meetings, listening to professional concerns, providing timely feedback and involving teachers in decisions that affect classroom instruction.

Where performance falls below expectations, the response should begin with identifying the underlying problem. A teacher may need additional instructional resources, mentoring, professional development or support in managing a challenging class.

Where negligence or persistent failure to meet professional obligations is established, appropriate accountability measures remain necessary.

The distinction lies in addressing problems constructively and fairly rather than treating every shortcoming as evidence of unwillingness or incompetence.
Recognition can strengthen a sense of purpose

Recognition is another important dimension of school leadership.

Teachers often undertake responsibilities that extend beyond lesson delivery, including mentoring learners, supporting co-curricular activities, guiding learners through personal challenges and participating in school improvement initiatives.

Acknowledging these contributions can reinforce the message that their work matters.

Recognition does not always require financial rewards. Timely appreciation, opportunities for professional growth, fair consideration for responsibilities and acknowledgement of improvement can help teachers feel that their efforts are noticed.

However, recognition must be transparent and equitable. Selective appreciation that repeatedly favours particular individuals can undermine trust and create divisions within the staff.

Effective leaders therefore make a deliberate effort to recognise genuine contributions while ensuring that all teachers have opportunities to develop their skills and demonstrate their capabilities.

CBE places greater responsibility on school leadership

The implementation of Competency-Based Education has increased the importance of collaboration, practical learning, formative assessment and attention to individual learner needs.

Teachers are expected to facilitate learning experiences that go beyond memorisation and help learners develop knowledge, skills, values and competencies.

Achieving these objectives requires more than issuing circulars or demanding compliance. Teachers need adequate instructional materials, opportunities to share experiences, professional guidance and sufficient support to address implementation challenges.

School leaders have an important role in creating these conditions.

Regular professional discussions can help teachers examine learners' progress, identify gaps and develop interventions. Peer support can also enable teachers to exchange practical strategies for improving classroom engagement and assessment.

When leadership encourages professional learning instead of cultivating fear of failure, teachers may become more willing to experiment with appropriate methods, reflect on their practice and improve their effectiveness.

This makes staff motivation a management concern as well as a matter of individual attitude.
Compassion without accountability is not effective leadership

Treating teachers with dignity should not be confused with tolerating poor performance.

Schools require clear expectations, consistent supervision and professional standards. Teachers must attend lessons, prepare adequately, assess learners, uphold ethical conduct and fulfil their assigned responsibilities.

A leader who avoids difficult conversations in the name of maintaining good relationships may allow problems to persist, ultimately disadvantaging learners.

Equally, a leader who relies entirely on threats and punishment may secure outward compliance without developing professional commitment.

The more sustainable approach combines support with accountability. Expectations should be clearly communicated, performance concerns addressed promptly and improvement measured against reasonable professional standards.

Teachers should know that their leaders are willing to assist them, but also that their responsibilities to learners and the institution remain non-negotiable.

This balance helps establish a culture in which compassion and professional discipline reinforce rather than contradict each other.

The real measure of leadership is sustainable school improvement

Examination results, enrolment growth and institutional recognition remain important indicators of school performance. However, they do not always reveal the full condition of a school.

A more complete assessment also considers teacher retention and morale, classroom practice, professional collaboration, learner participation and the institution's capacity to sustain improvement over time.

A school that achieves strong results at the expense of staff welfare may struggle to maintain its progress. Similarly, a school with supportive relationships but weak professional accountability may fail to translate goodwill into measurable learning gains.

The task of school leadership is to bring these dimensions together.

Headteachers and principals must build institutions where teachers are respected, professional standards are upheld, resources are used effectively and learners remain at the centre of every major decision.

The quality of leadership is therefore reflected not only in what teachers are instructed to do but also in the environment created for them to do it.

Ultimately, passionate leadership can become a powerful influence on school effectiveness when it translates into practical support, fair treatment, professional growth and consistent accountability.

When teachers are led with passion, supported with dignity and recognised for their contribution, the impact reverberates throughout the school, strengthening classroom instruction, encouraging collective responsibility and creating better conditions for learner achievement.


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