The Higher Education Loans Board (HELB) has announced a temporary shutdown of its student financing portal for maintenance just days after reopening it for new applications. The system, which had become accessible to applicants on Monday, was taken offline to allow technical improvements aimed at enhancing user experience.
The closure affects both First-Time and Subsequent applicants who were in the process of submitting their applications causing widespread concern among university and college students relying on HELB support to continue their studies.
In a statement released via HELB’s official X (formerly Twitter) account, the agency confirmed the downtime and urged students to remain patient while system enhancements are carried out.
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“Comrade, The Higher Education Financing Portal is under maintenance to improve service downtime will last at least 72 hours Both First-Time and Subsequent applications will be affected we regret the inconvenience. Thank you.” Read the statement on x (formerly twitter)
The update comes at a crucial time for students racing to meet financial application deadlines, prompting many to seek clarity on when services will resume. Although HELB did not specify the exact date of reactivation, the agency emphasized its commitment to improving user experience through ongoing technical upgrades.
Students are encouraged to monitor HELB’s official social media handles for further updates and to plan ahead once the portal reopen.
By Masaki Enock
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