The Teachers Service Commission (TSC) has introduced a new activation process for its T-Pay platform targeting newly recruited interns and replacement teachers, following concerns over fraud and unauthorised access.
The directive affects 24,000 Junior School intern teachers recruited in January 2026 and 9,159 replacement teachers employed on permanent and pensionable terms to fill vacancies left in 2025. Under the new guidelines, teachers can no longer self-activate their pay slip accounts.
According to the commission, the self-activation option was withdrawn after reported cases of fraud linked to unauthorised access and misuse of the online platform. The move is aimed at safeguarding teachers’ payroll data and enhancing accountability within the system.
To activate their T-Pay accounts, affected teachers must now contact their respective County Information and Communication Technology (ICT) officers directly. They must provide their TSC number and national identification number, after which the ICT officer will issue login credentials.
The username will be the teacher’s TSC number, alongside a system-generated password. Once activated, teachers can proceed to access their online payslips.
The communication was relayed through sub-county directors and curriculum support officers (CSOs), who informed headteachers to cascade the message to affected staff.
The development comes amid salary concerns among some newly recruited teachers, with reports indicating that a section of interns did not receive their March stipends and are now awaiting April disbursements.
Currently, intern teachers earn a monthly stipend of KSh 20,000, translating to approximately KSh 18,000 net after statutory deductions, including SHIF, Housing Levy, and NSSF contributions.
However, the internship programme recently faced a legal setback after the Court of Appeal declared it unlawful, prompting a review of its implementation.
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Replacement teachers, on the other hand, are entitled to full salaries and allowances upon confirmation after completing a mandatory six-month probation period.
Teachers affected by the changes have been urged to promptly contact their county ICT officers to facilitate activation and avoid further delays in accessing their April payslips.
By Kithinji Njeru
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