Kisii University has initiated comprehensive investigations following reports circulating on social media that some students are facing challenges in accessing their academic transcripts, with allegations that a few have been compelled to pay unauthorized fees to obtain the documents.
In a public statement released on November 7, 2025, by the Corporate Communications Department, the University expressed deep concern over the claims that certain individuals have been demanding between Ksh100 and Ksh150 from students in exchange for expedited processing of transcripts.
The institution, however, clarified that no formal complaint had been received from any student regarding the matter.
“The University views these allegations with utmost seriousness. Such actions, if proven, constitute a grave violation of the University’s ethical standards, operational procedures, and commitment to integrity and accountability,” the statement read.
The administration emphasized that all official services are rendered transparently, guided by established academic and administrative procedures, and not subject to personal negotiation or informal transactions.
The University announced that it has already initiated thorough investigations to uncover the truth and identify any individuals—whether internal or external—who may be responsible. The management assured that decisive action will be taken against anyone found culpable.
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In addition, Kisii University strongly cautioned students, staff, and stakeholders against engaging with or making any form of unlawful payments to unauthorized persons claiming to facilitate access to official documents.
To assist in resolving the matter swiftly, the institution appealed to anyone with relevant information to come forward and cooperate with the ongoing investigations.
The reports can be submitted confidentially through complaints@kisiiuniversity.ac.ke or directly at the Corporate Communications Office on the first floor of the Central Administration Building.
The University assured whistleblowers of protection from any form of intimidation or reprisal.
Reaffirming its dedication to upholding integrity and fairness, Kisii University stated that it remains steadfast in its commitment to student welfare, both academically and socially.
“We reiterate our pledge to uphold the highest standards of ethics, service, and accountability in all our operations,” the statement concluded, adding that the institution will continue to ensure transparency and maintain public confidence in its systems and processes.
By Mosoti Mogambi
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