- Students at Masinde Muliro University of Science and Technology have questioned a directive requiring them to collect examination results physically.
- They argue that the move undermines the university’s digital transformation and online student services.
- Learners are urging the university to make examination results accessible through its online portals.
Students at Masinde Muliro University of Science and Technology (MMUST) have raised concerns after being directed to physically visit Room MEA 002 to access their examination results, a move that has sparked debate over the university’s use of digital systems.
The directive has left many students puzzled, particularly those studying away from the main campus or residing in distant parts of the country. Some questioned why they should incur travel expenses to Kakamega simply to obtain information that could easily be accessed online.
The concerns come at a time when MMUST operates several digital platforms, including a student portal designed to provide academic services such as course registration, fee statements, academic records and examination results.
The university also maintains both old and new student portal systems as part of its ongoing digital transformation programme.
Students have taken to social media to express their frustration, with some joking that the university’s online portal is “too heavy” or “afraid” to carry examination results.
Others argue that requiring physical attendance defeats the purpose of investing in digital infrastructure intended to make university services more accessible and convenient.
Calls for online access
Higher education institutions across Kenya have increasingly embraced online systems that enable students to access academic information remotely, reducing the need for travel and long queues.
Many students believe examination results should be among the services readily available through university portals, particularly at a time when learning and administrative processes are becoming increasingly digitised.
The situation has reignited debate about the efficiency of university digital platforms and the need for institutions to fully utilise available technology.
Students say online access to examination results would save time, reduce costs and improve convenience, especially for those living far from campus.
READ ALSO: Why early identification of learners with special needs is critical to the success of CBC
Many are now hoping the university will reconsider the arrangement and make examination results available through its online systems, enabling learners to access their academic records from anywhere in the country.
By Andrew Kakhame
You can also follow our social media pages on Twitter: Education News KE and Facebook: Education News Newspaper for timely updates.
>>> Click here to stay up-to-date with trending regional stories
>>> Click here to read more informed opinions on the country’s education landscape
