Medical Administrators (K) Limited (MAKL) has formally announced that its contract to manage the Teachers Service Commission (TSC) medical scheme will expire at today midnight.
From December 1, 2025, the company will no longer offer administrative services for teachers’ medical benefits.
In an official communication to healthcare providers, MAKL expressed appreciation for the cooperation extended throughout the contract period, acknowledging the crucial role hospitals, clinics, and other medical facilities have played in ensuring the health and well-being of Kenya’s teaching workforce.
The notice emphasizes that all TSC members currently admitted under MAKL’s administration must be fully discharged before 11:59 p.m. on November 30, 2025.
Any admissions, treatments, or medical services rendered after this deadline will not be covered under MAKL’s administration.
Healthcare providers have also been urged to submit all pending claims promptly and accurately, following the documentation and procedural requirements outlined in the contract, to ensure smooth processing and timely reimbursements.
MAKL commended the long-standing collaboration with medical service providers, noting that the partnership has played a significant role in delivering quality healthcare to teachers across the country.
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The company encouraged continued adherence to professional and administrative standards to safeguard continuity of care during the transition period.
The Teachers Service Commission recently signed agreement with SHA will start covering medical needs for teachers.
Observers note that administrative transitions in medical schemes require careful coordination to prevent disruption in service delivery.
Teachers are being advised to complete ongoing treatments, settle any pending procedures, and follow up on claims to ensure that they are fully covered before MAKL’s contract lapses.
This development highlights the importance of timely communication between administrators, service providers, and beneficiaries.
While MAKL’s exit marks the end of a chapter in TSC medical administration, it also signals a period of anticipation as stakeholders look forward to the next phase in managing the healthcare needs of Kenya’s teaching professionals.
By Philip Koech
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