A new mobile application is poised to enhance grievance management at Regional Flagship Technical and Vocational Institutions in Ethiopia, Kenya, and Tanzania, which the World Bank supports through the Eastern Africa Skills for Transformation and Regional Integration Project (EASTRIP). The Inter-University Council for East Africa (IUCEA), the Regional Facilitation Unit (RFU) for EASTRIP, is coordinating … Continue reading New mobile app to streamline grievance management in Eastern Africa’s TVET