The Kenya National Examinations Council (KNEC) has directed that all queries related to the 2025 KCSE results be lodged through school heads within 30 days of the official release. KNEC CEO Dr David Njeng’ere stated that any concerns raised after the window closes will incur a fee, urging candidates and parents to act promptly and follow the prescribed channel to ensure a timely resolution.
Announcing the measures shortly after the results were released, Dr. Njeng’ere emphasised that candidates must access their results online rather than via SMS. Education Cabinet Secretary Julius Migos Ogamba, speaking at AIC Chebisas High School in Eldoret, confirmed that individual results are available through a dedicated link on the KNEC website or directly at https://results.knec.ac.ke/. To retrieve results, candidates must enter their index number and one of their registered names, accept the privacy and access notice, and then click the search button.
The 2025 KCSE examinations were administered between October 21 and November 14, 2025, with a total of 993,000 candidates sitting the tests across centres nationwide. Officials noted that while the examination cycle concluded successfully, the Ministry of Education recorded a rise in malpractice cases. A total of 1,180 candidates were found to have engaged in irregularities, up from 614 in 2024, prompting cancellations in line with existing laws and regulations. The ministry said the increase underscores the need for strict compliance with exam rules to protect the credibility of national assessments
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Dr. Njeng’ere reiterated that the 30‑day query window is designed to ensure orderly handling of result‑related issues, including name discrepancies, index number errors, or missing entries. He encouraged candidates to work closely with their school heads, who remain the formal point of contact for submitting and tracking queries with KNEC. “All exam‑related queries must be submitted through the heads of institutions within 30 days of the results release,” he said, adding that late submissions will incur a fee.
In a bid to resolve long‑standing concerns over withheld certificates, the Ministry of Education has introduced a new collection system. KCSE certificates will now be issued through sub‑county education offices rather than former schools, a change intended to streamline access and prevent administrative bottlenecks that have historically delayed issuance. The ministry urged candidates to follow official guidance on collection timelines and identification requirements to avoid unnecessary delay.
By Obegi Malack
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