Students report that HELB upkeep is marked as paid on the portal but is still inaccessible via M-Pesa. HELB says students must wait for a SurePay confirmation SMS, then dial 642# or use the HELB Mini App on the M-Pesa App to withdraw. Board advises allowing up to 72 hours and checking the registered phone … Continue reading How to access HELB upkeep funds after SurePay confirmation