TSC faces defining moment as SHA takes over teachers’ medical cover

teachers 2025
Teachers in the past event/Photo Courtesy

A major development has shaken Kenya’s education sector—one that touches the heart of every teacher, every family, and every learner who depends on the stability of our classrooms. Medical Administrators (K) Limited (MAKL), the official manager of the Teachers Service Commission (TSC) medical scheme, has formally announced the end of its mandate.

The letter, signed by the MAKL Chief Executive Officer and seen by Education News, declares that the TSC–MAKL medical scheme will expire at exactly 11:59 p.m. on 30th November 2025.

This authoritative announcement is not an internal whisper—it is a final, binding statement from the very top of the agency entrusted with teachers’ healthcare. And with that single signature, an entire support system enters its last hours.

The CEO’s letter is direct and uncompromising:

All medical services under the MAKL–TSC contract ceased at 11:59 p.m. on 30th November.

Hospitals must discharge any teacher or dependent before that deadline.

No treatment given after midnight will be paid for, approved, or recognized.

This is not advisory language, but an executive directive issued at the highest level of authority.

Hospitals Ordered to Comply Nationwide

The CEO instructs all healthcare facilities that:

They must not admit or treat teachers under MAKL terms after the cutoff.

All pending claims must be filed immediately with proper documentation.

Any hospital continuing treatment beyond the deadline does so at its own cost.

This clarity, though unsettling, ensures accountability as MAKL winds down its national obligations.

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Teachers Now Face a Vacuum

While MAKL has fulfilled its legal duty by issuing a formal exit notice, a heavy silence remains from TSC. Teachers across Kenya are asking:

Who replaces MAKL?

Will coverage continue seamlessly?

What happens to emergencies on 1st December?

Are teachers at risk of being stranded in the middle of treatment?

The letter, as seen by Education News, has sent an unmistakable message: time is up, and the next move must come from TSC.

A Critical Transition Moment Teachers must now act with urgency by completing all ongoing treatment before 30th November, confirm hospital discharge if admitted, avoid seeking services under MAKL after the deadline, and watch for official updates from TSC or relevant unions.

This is not the moment to assume anything. It is a moment to stay informed and vigilant.

With the CEO’s authoritative signature closing one chapter, the responsibility now rests squarely on the shoulders of the Teachers Service Commission.

TSC must: Announce the new medical provider without delay, reassure teachers that there will be no gap in healthcare, and provide a clear roadmap for December and beyond.

Teachers deserve nothing less. They have carried this nation with dedication, sacrifice, and dignity. Their health cannot be left to chance.

The exit of MAKL, confirmed at the highest executive level and verified by Education News, is now a matter of public record. What happens next will define how Kenya treats the very people who shape its children.

The authority has spoken,signature is on paper, and the date is fixed.

Now, the country waits for TSC to respond with the urgency teachers deserve.

By Hillary Muhalya

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