The Teachers Service Commission is conducting a survey on employee satisfaction as a significant activity in its operations from April 9 to May 9 this year. The circular states that the survey’s responses will assist the commission in improving service delivery.
According to Gabriel Mathenge, the Commission Secretary’s personal assistant who also serves as the Director of Operations, the upcoming survey will target all teachers on the commission’s payroll, secretariat staff, and some selected stakeholders.
Survey feedback will be obtained through structured questionnaires administered online through employee official emails and by sharing a link to the employees’ T-pay system. The respondents are expected to participate fully and are assured of the protection they deserve.
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Teachers and secretariat staff are expected to use the opportunity to express their dissatisfaction with the Commission’s approach to some critical issues that affect their productivity and make them wish to transfer their services elsewhere if such an opportunity arises.
Education News has recently conducted similar random surveys on teacher job satisfaction in various counties nationwide. In the responses, teachers cited unfair promotions, failure to get transfers to areas near their homes, non-responsive medical cover, political interference on commission critical issues, and the failure of some human resource digit heads (at the headquarters) to expedite their requests as per the commission’s service charter, among other things.
By Mark Otieno Jonyo.
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